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This training will present a person-centered training philosophy that is successful with dementia as well as other comorbidities in long-term care settings. It will highlight a truly person, evidence-based approach called CARES® and identify why this approach works when used by staff on a daily basis with every interaction they have. In addition to improved interactions with residents, increased job efficiency, this approach will also help with retention of staff and over satisfaction of care.

Learning Objectives

After this training, the attendee will be able to:

• Understand the importance of person-centered dementia training and why this program works
• Define what CARES® stands for and how it impacts staff and resident interactions
• Understand the Common Approach and the CARES® Approach and why the Common approach often is not successful
• Identify ways this training can impact staff retention and staff, resident and family satisfaction

Presenter:  Deborah Richman, BS, C.D.S.

Deborah Richman is currently the Director of Education and Client Development for HealthCare Interactive, Inc. Her 30+ year professional career has been focused on senior services primarily in the areas of program development and education/training for staff, family and community. She has presented at the international, national, state and local levels for a variety of health-related organizations.

Debbie provides consultation and training for residential care settings and community groups in the areas of aging, understanding dementia (symptoms and management), dementia-related behavior, serious mental illness/dementia, therapeutic program development and person-centered care/interventions for direct care staff.

This will be delivered via Zoom. DHCFA has requested  1.25  total participant hours from NAB -NCERS and the Delaware Board of Nursing To receive credit, you must attend the entire session.